Case Studies

High tech firms are increasing productivity and revenues and improving customer service, using WebEx WebOffice. Software development companies, IT consultancies, Email notification service providers, and more, all use WebEx WebOffice throughout their operations. Here is a sampling of stories about such firms and how they use WebEx WebOffice.

Alpha Software creates robust desktop database software and web database applications. The company uses WebEx Meetings to economically train sales consultants and to demonstrate its products to customers nationwide. "WebEx Meetings lets us show our software to people everywhere in a more user-friendly demonstration environment." - Brett Johnston, Sales Manager.

CM IT Solutions provides businesses with mission-critical outsourced IT services. It resells WebEx WebOffice to small businesses to meet their needs for shared calendars, easy document exchange and storage, and contacts management. "We resell WebEx WebOffice to all sorts of different industries, and, we use it internally, so we have a firm grasp of all the advantages it offers." - Georgia Jones, Founder.

Constant Contact is the leading permission Do-It-Yourself Email Marketing service for small and medium businesses (SMBs) and associations. Constant Contact is shortening its sales cycle and increasing sales volume by using WebEx WebOffice. "Using WebEx Meetings to demonstrate our service to prospective customers and partners is tremendously effective in helping us close deals." - Janet Muto, Vice President of Marketing.

EnvoyWorldWide's notification services deliver personalized, interactive communications on behalf of its customers via wired and wireless devices. EnvoyWorldWide uses WebEx WebOffice to keep its sales force and resellers updated with the most recent versions of marketing materials and the latest sales information and statistics. "To be successful, our sales teams need the most current information, and WebEx WebOffice offers us the critical control we need to achieve that end." - Melissa Centrella, Marketing Manager.

(ISC)2 - The International Information Systems Security Certification Consortium is the non-profit international leader in educating, qualifying and certifying information security professionals worldwide. (ISC)2 uses WebEx WebOffice to share documents worldwide and support its business of certifying information security professionals. "If we had to develop our own company-wide intranet that offered all the functionality that WebEx WebOffice does, it would have been a significant personnel and financial resource drain." - Wilfred Camilleri, Manager of Internet and Intranet Services.

Performance Validation provides commissioning and validation services for the pharmaceutical and medical device industries. Performance Validation uses the WebOffice Document Manager to provide project folders for teams at various client locations. "WebEx WebOffice provides us with so many benefits, such a range of functionality that we need, and it does this without taxing our limited resources for IT. That's why I appreciate WebEx WebOffice." - Dan Kaczka, Senior Validation Specialist.

Prologic Technology Group provides hundreds of small businesses in Arizona with computer consulting services. The firm uses the WebEx WebOffice Database Manager for customer relationship management. "We’ve built six great custom (CRM) databases with WebEx WebOffice for our own use, and the ease and speed of creating each of them has been remarkable." - Karl Wendt, Computer Systems Analyst.

Rockwell Technology Group designs, builds and implements web-enabled solutions, and provides custom programming services. It uses WebEx WebOffice to facilitate the instant delivery of software to clients, and for project management and customer relationship management (CRM). "We couldn't run our business nearly as efficiently without WebEx WebOffice." - Mark Laws, Chief Operating Officer.

Vector Space is a consulting firm that delivers decision support systems to private-and public-sector organizations. It uses WebEx WebOffice as a project planning, management and resource tool. "WebEx WebOffice has allowed us to engage in a wide range of groupware services without the need for an expensive Microsoft Exchange or Lotus Notes infrastructure." - Mark Albert, Vice President.