BeamPines

BeamPines, Inc., provides comprehensive talent management services to help organizations attract, retain, and continuously develop the best people. BeamPines has 20 staff members, with headquarters in New York, plus offices in New Jersey, Pennsylvania, Connecticut and Florida.

BeamPines needed a way to coordinate the schedules of its consultants.

In addition, all BeamPines consultants regularly use its New York video conferencing facility for meetings with clients nationwide, and for coaching clients remotely. BeamPines needed a better way to schedule the facility’s usage, easily and fairly.

Also, BeamPines’ sister company uses the video conferencing facility to interview job candidates for clients on the West Coast. Their usage of the video facility also had to be factored in.

Coordinating the schedules of its consultants and maintaining a schedule of usage for its central video conferencing facility had been a continuous challenge.

Making sure all consultants were kept up-to-date on company events and meetings was also a challenge.

BeamPines uses the WebEx WebOffice Online Calendar to coordinate the schedules of its busy staff and the usage of its conferencing facility. BeamPines also uses WebOffice Announcements to keep its consultants up-to-date on company news, events, project meetings and offsite workgroups.

"WebEx WebOffice helps us keep on top of where everyone is and what their needs are."

- Natalie Cumberbatch, Manager of Information Services, BeamPines

“I would say WebEx WebOffice has become an invaluable tool for us. WebEx WebOffice helps us keep on top of where everyone is and what their needs are,” says Natalie Cumberbatch, BeamPines Manager of Information Services.

“Plus, scheduling our video conferencing facility with WebEx WebOffice - where everyone, everywhere in the company, can see instantly when the facility is in use and when it’s not - is definitely critical. Using WebEx WebOffice really helps us manage the flow of our business.”

The firm also uses WebOffice Announcements on the BeamPines WebOffice home page, so everyone is sure to see company announcements as soon as they log in. “With so many offices, WebOffice is a really valuable tool for announcing events, marketing meetings, and offsite meetings. If there’s a meeting for a specific project, we post an announcement.”

“We’ve been using WebEx WebOffice for several years. I’ve used customer service only once and they were very helpful, but again WebEx WebOffice is so easy to use. The site is self-explanatory, which is also a benefit for me, from an administrative point of view,” says Cumberbatch.