More Than 80 Intranets.com Customers Help Test and Evaluate New product Enhancements

Burlington, MA (February 23, 2005) - Intranets.com (http://www.intranets.com), the leading provider of on-demand collaboration services, today announced it has formed a Customer Advisory Council to support product development initiatives. Since Intranets.com was founded in 1996, it has leveraged customer feedback in a variety of formats including monthly surveys and focus groups to make its product a success. Today, Intranets.com is the world's largest online collaboration service with 250,000 users across 9,000 customers. The new council, comprising more than 80 customers who volunteered to be part of the program, will provide a new interactive forum for Intranets.com to meet the growing business demands of its customer base.

"In order to best serve our customers, we formed a special task force to test new product features and provide feedback throughout the development cycle," said Christine Bataille, Brand Director at Intranets.com. "The input we receive helps us prioritize new applications and determine what enhancements to release next. The response to the program has been overwhelmingly positive and we look forward to growing it further over the next year."

Customer feedback has always played a critical role in shaping Intranets.com's collaboration suite. The company makes product decisions based on the information it compiles from online surveys, e-mails, and live support. Because of this, about 20% of Intranets.com customers now say a feature they requested has been rolled out and added to the product. The Customer Advisory Council is a new venue for Intranets.com to interact directly with customers in order to expand and enhance its collaboration suite. Currently, council members are participating in testing several product features including a new user interface and database enhancements.

"I am a new Intranets.com partner and charter member of the Customer Advisory Council," said Paula Mayers Styles, CEO of Spectrum eBusiness Solutions, Inc., a provider of technology solutions that assist organizations in maximizing business growth and productivity. "One of the reasons we chose Intranets.com over other intranet providers was their responsiveness to their customers. They really care about providing a quality product that helps their customers work more effectively, and have an 'open door' policy when it comes to hearing about how they can further enhance their product."

"I recently joined the Customer Advisory Council and look forward to continuing to evaluate new features and giving my opinion," said María G. Hernández, Ph.D. and Managing Principal of MGH CONSULTING, LLC, a firm focused on designing and facilitating organizational development in corporations experiencing dramatic change. "Unlike other vendors I've worked with, Intranets.com always solicits my feedback and takes it seriously. The Customer Advisory Council is another way Intranets.com is reaching out to its customers and allowing us to take part in the development process."

In 2004, Intranets.com launched a German version of its product, introduced web and phone conferencing and launched a new online calendar with group scheduling features based on direct customer input. Intranets.com will leverage the new Customer Advisory Council to continue to deliver the powerful collaboration applications its customers rely on to run their businesses more efficiently.

About Intranets.com
Intranets.com is the world's leading provider of on-demand collaboration services for small businesses or departments and groups inside large organizations. The company serves more than 350,000 users across 10,000 companies worldwide and offers a secure, web-based collaboration suite to share critical business information quickly and easily at any time from anywhere. Privately held and profitable, Intranets.com is led by an experienced team of software industry professionals who are committed to providing a secure, customizable, easy-to-deploy intranet solution supported by world-class customer service. Intranets.com is a PC Magazine "Editor's Choice" winner and is rated one of the world's "Top 25" leading service providers by ASPNews. The company has also been ranked by the Boston Business Journal as one of the fastest growing private companies in Massachusetts for two consecutive years. For more information or to take a FREE 30-day test drive, visit http://www.intranets.com/pr, e-mail corpsales@intranets.com or call 888-932-2600 or 781-565-6000.

Press Contact:
Colin Smith
Director of Public Relations
408.566.5694

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