Enhancements Deliver Increased Performance Speed, Reliability and Storage Space to Customers at No Extra Cost

Boston, MA (May 19, 2003) - Intranets.com (www.intranets.com), the leader in online collaboration services, today announced the completion of its most recent hosting system enhancements. As part of an ongoing commitment to customers, Intranets.com regularly invests in hardware upgrades to support its hosted intranet service. These upgrades ensure optimum site performance for more than 185,000 users worldwide. The benefits of such enhancements are automatically passed on to all Intranets.com customers.

The most recent round of system upgrades has significantly increased speed and response time on all customer intranet sites and quadrupled available storage capacity for future growth. By anticipating long-term storage requirements, Intranets.com is able to stay several steps ahead of user needs and create an environment in which customers feel confident about expanding their intranet usage and content.

"Ongoing hardware upgrades are an important part of what we call our Online Advantage," said Tim Peacock, the company's president and COO. "As a hosted service, we invest capital to continually improve the performance and security of our product. Best of all, our more than 185,000 users automatically benefit from these enhancements, and incur no additional costs. That's because the responsibility for hardware maintenance and updates rests entirely with us, not the customer. "

James Hathaway, Communications Manager at The Orton Family Foundation lauds the frequent upgrades. "One of the unique benefits of being an Intranets.com customer is that the company listens carefully to user recommendations and strives to make their service the best it can be. Intranets.com has consistently provided the very latest application enhancements and cutting-edge technology upgrades. When it comes to performance, speed, and reliability, Intranets.com is always ahead of the curve."

As Development Manager for Keller-Williams Realty International, an Intranets.com partner, Jack Miller comments, "We have over 200 offices using the Intranets.com service, and this company continues to impress me with its consistent efforts to deliver more and more value at no extra cost."

As part of this hardware upgrade, optimized web servers allow for faster access to all intranet sites. The company's new web server technology offers performance that is nearly three times faster than before. "We host more than 1,000,000 customer files on our system now," said Peacock. "The increased reliability and uptime that comes with our recent upgrade only confirms for customers that they never need to worry or even think about the availability of their information. It's always there for them to access and share - at any time of the day or night."

About Intranets.com
Intranets.com is the world's leading provider of on-demand collaboration services for small businesses or departments and groups inside large organizations. The company serves more than 350,000 users across 10,000 companies worldwide and offers a secure, web-based collaboration suite to share critical business information quickly and easily at any time from anywhere. Privately held and profitable, Intranets.com is led by an experienced team of software industry professionals who are committed to providing a secure, customizable, easy-to-deploy intranet solution supported by world-class customer service. Intranets.com is a PC Magazine "Editor's Choice" winner and is rated one of the world's "Top 25" leading service providers by ASPNews. The company has also been ranked by the Boston Business Journal as one of the fastest growing private companies in Massachusetts for two consecutive years. For more information or to take a FREE 30-day test drive, visit http://www.intranets.com/pr, e-mail corpsales@intranets.com or call 888-932-2600 or 781-565-6000.

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Press Contact:

Colin Smith
Director of Public Relations
408.566.5694

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