"Pfaltzgraff expands deployment and boosts Intranets.com over the 200,000 user mark"

Woburn, MA (April 12, 2004) - Intranets.com (http://www.intranets.com), the leading provider of on-demand collaboration services, today announced that it has extended its lead as the world's largest hosted collaboration service with more than 7,500 customers and 200,000 users worldwide. Intranets.com is signing customers at a record pace in 2004 and paving the way to help small businesses, project teams, and groups inside large corporations drive business productivity through online collaboration. The company recently realized its 35th consecutive month of revenue growth and expects to increase revenue by more than 50 percent in 2004.

"We just completed two of our most successful quarters to date and we continue to sign new customers at an unprecedented rate," said Rick Faulk, CEO of Intranets.com. "The market for hosted services is booming as companies realize the immediate impact on-demand collaboration can have on their businesses at an affordable cost. We are thrilled to be offering the right service, at the right time, to a market that can truly capitalize on its value."

Further indications of the company's success can be found in meaningful key performance indicators such as record sales and customer product usage statistics in Q1. To keep with its vision of providing a complete suite of on-demand business services, the company also launched two major service upgrades. These enhancements include a new online calendar, available immediately, and a new cost-effective Web and audio conferencing solution.

"Midsize user demand for cost-effective outsourcing of business productivity tools like office communications is strong," said Robert Brown, principal analyst, Gartner Dataquest. "Vendors offering these requisite services are in a good position to capitalize on this growth."

Small-to-midsize businesses are a major part of Intranets.com's growing customer base, however the company also caters to enterprise customers that want to use the product to increase productivity among project teams. Pfaltzgraff, a leading American manufacturer of ceramic dinnerware and related tabletop products, recently expanded its deployment of Intranets.com's collaboration suite to several new departments across its organization, bringing Intranets.com's user numbers over the 200,000 mark.

"We initially chose Intranets.com for our global supply chain team because of its ease-of-use, competitive cost, and because it allowed us share information instantly both internally and with our global supply base - all online," said Henry Ching, vice president of global supply chain at Pfaltzgraff. "Over time it became such a valuable collaboration tool for our team that we've decided to roll it out to the sales and retail teams so they can benefit from the same on-demand functionality."

Intranets.com offers a complete collaboration suite that includes document management, calendaring, database management, Web and audio conferencing, task management, and many other customizable applications. All of the applications work seamlessly within an integrated browser environment to help any organization work more efficiently.

About Intranets.com
Intranets.com is the world's leading provider of on-demand collaboration services for small businesses or departments and groups inside large organizations. The company serves more than 350,000 users across 10,000 companies worldwide and offers a secure, web-based collaboration suite to share critical business information quickly and easily at any time from anywhere. Privately held and profitable, Intranets.com is led by an experienced team of software industry professionals who are committed to providing a secure, customizable, easy-to-deploy intranet solution supported by world-class customer service. Intranets.com is a PC Magazine "Editor's Choice" winner and is rated one of the world's "Top 25" leading service providers by ASPNews. The company has also been ranked by the Boston Business Journal as one of the fastest growing private companies in Massachusetts for two consecutive years. For more information or to take a FREE 30-day test drive, visit http://www.intranets.com/pr, e-mail corpsales@intranets.com or call 888-932-2600 or 781-565-6000.

Press Contact:
Colin Smith
Director of Public Relations
408.566.5694

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