New Advanced Features Offer Anytime Anywhere Flexibility For Small Businesses and Organizations

BOSTON (November 6, 2000) - Fred Rodolfo, co-founder and president of technology and operations at #Filipino, a channel on the Dalnet Internet Relay Chat Network, can now synchronize business information stored on his free Intranets.com intranet with his personal digital assistant (PDA) and his Outlook e-mail program, a feature not available on many enterprise-quality corporate intranets.

Intranets.com (www.intranets.com), the world's largest and fastest growing provider of Web-based intranets, today announced several user-driven features to enhance the concept of anytime, anywhere access to its existing free business applications. Leading the new enhancements is the ability to synchronize data from an intranet with the latest versions of Microsoft Outlook and Palm handheld devices. The sync feature enables users like Rodolfo to instantaneously copy calendar events, contact information and other important data. Intranets.com partnered with Pumatech, Inc., the leading provider of software infrastructure for the mobile Internet, to provide this powerful new feature.

"My business, like so many other small businesses today, has become increasingly mobile," said Rodolfo, an Intranets.com customer for the last year. "Being able to integrate the data on my intranet with my other communication and collaboration tools saves me precious time since I don't have to re-enter information. I use the correct contact information all the time, regardless of whether I'm using Outlook, my PDA, or my free intranet site."

"Intranets.com's strategy is to add features and services that our more than 300,000 customers have requested and this latest round of enhancements proves that we listen," said Steve Crummey president and CEO of Intranets.com. "These enhancements give our small-business customers a product that rivals enterprise-quality intranets found at large corporations, and, in some cases, we even surpass them. While these new features are helpful to our users today, they also lay the groundwork for future expansion."

Other Intranets.com new applications and features

• A color customization interface that gives users a choice from among thirteen different color schemes. "Providing a wide range of color choices was a highly requested feature," said Tabitha Teller, Intranets.com's senior product manager. "It allows our small business customers to strengthen corporate identity and match their intranet colors with their logos and brand."

 

• Free, live administrative support via instant messaging is available to new sites. Using services provided by LivePerson, Inc. (Nasdaq: LPSN), Intranets.com will give full technology support to sites for the first 30 days after they sign up for a free intranet. The live support is available during business hours. "The cost to maintain an IT department is prohibitive to many small businesses," said Teller. "This live support feature gives new customers peace of mind."

 

• Home page polling gives users a powerful data collection tool and the ability to have immediate interaction with co-workers and other intranet members. "The polling feature gives users an advantage over e-mail," said Teller. "Polls can be as simple or as complex as desired and can be used for making strategic business decisions or simply picking the site of the office holiday party." "I've become increasingly impressed with the speed and quality in which Intranets.com introduces new products and enhanced features to its free service," said Tony Crisci, senior account executive for Universal Dealer Consultants, a consulting and sales training company for auto dealerships. "I appreciate the seamless way these services are integrated with my intranet with little interference in daily operations."

About Intranets.com
Intranets.com is the world's leading provider of on-demand collaboration services for small businesses or departments and groups inside large organizations. The company serves more than 350,000 users across 10,000 companies worldwide and offers a secure, web-based collaboration suite to share critical business information quickly and easily at any time from anywhere. Privately held and profitable, Intranets.com is led by an experienced team of software industry professionals who are committed to providing a secure, customizable, easy-to-deploy intranet solution supported by world-class customer service. Intranets.com is a PC Magazine "Editor's Choice" winner and is rated one of the world's "Top 25" leading service providers by ASPNews. The company has also been ranked by the Boston Business Journal as one of the fastest growing private companies in Massachusetts for two consecutive years. For more information or to take a FREE 30-day test drive, visit http://www.intranets.com/pr, e-mail corpsales@intranets.com or call 888-932-2600 or 781-565-6000.

About idealab!
idealab! (www.idealab.com ) identifies, creates and operates Internet businesses. Founded in March 1996 by Bill Gross, idealab! currently has approximately 50 businesses in various stages of development. idealab! generates ideas for new Internet businesses and creates, capitalizes and operates a separate company to conduct each new business. Actively participating in the on-going operations of its network companies through board representation, information sharing and facilitating collaboration among the companies, idealab! also recruits management to oversee the day-to-day operations allowing senior management to concentrate on executing the business plan. Additionally, idealab! provides each operating company with a full range of operational support services including office space and the accompanying network infrastructure, technology, graphic design, marketing, competitive research, legal, accounting and business development services. idealab! public companies include eToys (Nasdaq: ETYS), GoTo.com (Nasdaq: GOTO), CitySearch (TMCS), NetZero (Nasdaq: NZRO) and Tickets.com (Nasdaq: TIXX).

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