Billing / Paying Your Invoice

To pay by Credit Card

The simplest and most convenient way to pay for your WebOffice subscription is by Credit Card. By establishing a Credit Card on file will allow us to charge your subscription amount to your Credit Card each month or each Bill period and eliminate the worry of missing a payment or the inconvenience of writing a check. An invoice-receipt will be available to you each time and can be accessed / downloaded from your MyResources account.

• If you currently pay using another method, but wish to make a one-time credit card payment,
  please click here for a copy of the instructions and the authorization form (PDF).
• We accept the following Credit Cards: Visa, MasterCard and American Express

To remit by Check or Money Order

For customers who pay be Check or Money Order, please use the amount due and account information on your latest invoice. Invoices can be accessed / downloaded from your MyResources account.

• Checks must be in U.S. dollars (even if issued by a non-U.S. bank).
• Please make checks or money orders payable to Cisco WebEx, LLC.
• Please include your site URL and invoice number(s) with your payment
• Mail your payment to:
  
  Cisco WebEx, LLC
  16720 Collections Center Drive
  Chicago, IL 60693
• Express Overnight Delivery Address:
  
  Bank of America Lockbox Services
  Cisco WebEx, LLC
  16720 Collections Center Drive
  Chicago, IL 60693
  

To remit by Wire / ACH

Please note that U.S. banks subtract additional fees from the amount transmitted by wire. These fees can be $20 or more per transmission. Please be sure to add the amount of these fees in your wire amount. To reduce your costs, you may want to explore alternative payment methods.

• Wire transfers should be directed as follows (you must include all of this information in your transfer):
  Bank of America, N.A.
  Account# 1233559747
  Wire ABA# 026009593
  ACH ABA# 121000358
  Swift # BOFAUS3N
  
• Please include your site URL and invoice number(s) with your payment

Billing will begin for the first full month of service you receive after subscribing. For example, if you subscribe in the middle of the June, you will not be charged for for the remainder of June, and billing will begin for the month of July. Your subscription fee is based on your site's total membership on the first day of each month.

MyResources is an invoice repository set up for our WebOffice customers to review and retrieve their invoices in a private and secure environment. At the beginning of each month, customers with current charges are emailed an invoice notification (HTML format) that contains a link to MyResources and a Token ID (password) needed to access their invoice account.

First, change the billing contact information as it's listed in your WebOffice. Go to Administration > Subscription Options > Options > Change Billing Info and change the information listed there. The next bill or credit card receipt will be sent to the new contact person. Each time you update your billing information, we will send a confirmatory email to the former billing contact person and all site administrators.

Please make changes to your credit card information from the secure billing page inside your WebOffice. Go to Administration > Subscription Options > Options > Change Billing Info.

No. Only one charge will be calculated monthly for the entire WebOffice.

Please send your billing questions via email to accounting@webexone.com.